Goldbets' Terms & Conditions — Fully in Bengali

1 General Rules & Introduction

These Terms & Conditions Goldbets and its users. By accessing the goldbets.wine website or creating an account, you confirm that you have read and agreed to abide by all of these terms.

Goldbets An online gaming and Sports Betting platform. We are committed to providing a safe, transparent, and entertaining environment for users in Bangladesh. To enjoy our services, you must abide by the applicable rules and guidelines.

Goldbets reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes will be taken as your acceptance of the revised terms.

2 Account Registration & Eligibility

GoldbetsTo open an account on , the following requirements must be met:

• Must be at least 18 years of age.
• You must provide your full legal name, address, date of birth, and mobile number.
• Each individual may only register one account.
• Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• It is the user's responsibility to ensure that the information provided at registration remains accurate and up to date.

Password Security

You are responsible for keeping your account password confidential. Do not allow anyone else to access your account. If your account is hacked or accessed without authorization, notify us immediately.

3 Age Restriction & Verification

Goldbets Account registration and gaming by anyone under the age of 18 is strictly prohibited. This is a non-negotiable policy and a core part of our responsible gaming commitment.

We may request any one of the following documents at any time to verify your age and identity:

Withdrawals will be on hold until verification is complete. You are advised to finish your KYC as soon as possible.

4 Deposit & Payment Rules

GoldbetsThe following rules apply when depositing to:

• The minimum deposit amount is ৳500 (five hundred BDT).
• Maximum deposit limits may vary depending on the payment method.
• Deposits may only be made through approved payment methods — Mobile Pay, Nagad, Rocket, or Bank Transfer.
• Deposits made through third parties or from another person's account are strictly prohibited.
• All deposits are processed in Bangladeshi Taka (BDT).

5 Withdrawal Rules & Process

The following conditions must be met to withdraw winnings:

• Minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Your account must have completed KYC verification.
• Withdrawals can only be made to your own bank or mobile banking account.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawal requests may be placed under review if suspicious activity is detected.

Withdrawal Processing Time

6 Bonus & Promotion Terms

GoldbetsAll bonus offers from are subject to specific terms and conditions. Please read the applicable bonus terms carefully before claiming any bonus.

General Bonus Rules

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Wagering requirements typically range from 10x to 30x the bonus amount.
• Each bonus has an expiry date — once it expires, both the bonus and any associated winnings will be forfeited.
• Holding multiple bonuses at the same time is not permitted unless explicitly allowed.
• Bonuses may only be used on specific games or at minimum odds.

7 Betting Rules & Restrictions

GoldbetsAll bets placed on are considered final once confirmed. Bets that have already been confirmed cannot be cancelled due to internet issues or errors.

• The minimum bet amount is ৳50; the maximum varies depending on the event.
• Goldbets reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Odds in live betting can change at any time — the odds at the point of bet confirmation apply.
• If an event is postponed or cancelled, the bet will be voided and your stake will be refunded.

Sports Betting Special Rules

For cricket or other sports where a match is abandoned or interrupted by rain, if the result is determined using the ICC/BCB-approved DLS method, it will be considered final. Otherwise, the bet will be voided.

8 Prohibited Activities & Fraud

The following activities Goldbetsis strictly prohibited on:

• Creating multiple accounts or using another person's account.
• Abusing bonuses or claiming bonuses across multiple accounts.
• Depositing via money laundering or illegal funds.
• Automated betting using software or bots.
• Deliberately exploiting any technical glitch or error on the platform for personal gain.
• Betting using match fixing or insider information.
• Harassing or defrauding other users.

9 Account Closure & Suspension

Goldbets Goldbets may suspend or permanently close an account under the following circumstances:

• In the event of a breach of Terms & Conditions.
• If KYC verification is incomplete or false information has been provided.
• Prolonged inactivity (more than 12 months).
• At the user's own request.
• In cases of suspicious or unusual activity.

If you wish to close your account yourself

You can close your account at any time by contacting our support team. Please make sure to withdraw any available balance before closing your account.

10 Responsible Gaming Policy

Goldbets firmly believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can temporarily suspend your account for a set period using the self-exclusion option.
• You can track your playing time by enabling the Reality Check feature.
• If you notice signs of gaming addiction, we strongly recommend seeking professional help.

11 Privacy & Data Protection

Regarding the collection, use, and protection of your personal information Goldbetshas its own Privacy Policy, which is considered an integral part of these terms.

• We use your information solely to provide our services and ensure your security.
• Your consent is required for marketing communications.
• You may request to view or delete your personal data at any time.

To learn more, visit our Privacy Policy Read.

12 Terms Updates & Contact

Goldbets We reserve the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will notify you via email or a notice on the platform.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

Contact Information

If you have any questions or complaints regarding the Terms & Conditions, please contact us:

• Email: support@goldbets.wine
• Live Chat: Help Center from Chat with us live
• Hours: 24 hours a day, 7 days a week